Privacy Policy
Last updated January 01, 2023
This Privacy Policy for Pack Labs, Inc. (“Company,” “we,” “us,” or “our“), describes how and why we might collect, store, use, and/or share (“process“) your information when you use our services (“Services“), such as when you:
- Visit our website at http://www.PackLabs.com, or any website of ours that links to this Privacy Policy
- Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this Privacy Policy will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at info@packlabs.com.
SUMMARY OF KEY POINTS
This summary provides key points from our Privacy Policy, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for. You can also click here to go directly to our table of contents.
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with the Company and the Services, the choices you make, and the products and features you use. Click here to learn more.
Do we process any sensitive personal information? We do not process sensitive personal information.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Click here to learn more.
In what situations and with which parties do we share personal information?
We may share information in specific situations and with specific third parties. Click here to learn more.
How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Click here to learn more.
What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Click here to learn more.
How do you exercise your rights? The easiest way to exercise your rights is by contacting us. We will consider and act upon any request in accordance with applicable data protection laws. Want to learn more about what Pack Labs, Inc. does with any information we collect? Click here to review the notice in full.
TABLE OF CONTENTS
- WHAT INFORMATION DO WE COLLECT?
- HOW DO WE PROCESS YOUR INFORMATION?
- WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
- HOW LONG DO WE KEEP YOUR INFORMATION?
- HOW DO WE KEEP YOUR INFORMATION SAFE?
- DO WE COLLECT INFORMATION FROM MINORS?
- WHAT ARE YOUR PRIVACY RIGHTS?
- CONTROLS FOR DO-NOT-TRACK FEATURES
- DO WE MAKE UPDATES TO THIS NOTICE?
- HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
- HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
- WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us, as well as automatically through our website, and from public sources.
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:
- names
- phone numbers
- email addresses
- sales intake profile information
Information Collected Automatically. When you access and use the website or engage with our emails, we may use various analytics tools and cookies to automatically collect usage information such as IP address, web browser information, mobile device unique number, mobile software and hardware information, pages or areas visited within the website, what time said pages and areas are visited and email links opened. Specifically, this website may use Google Analytics, a web analytics service provided by Google, Inc. (“Google”) that uses cookies to track how users navigate the website. Please see our Cookies Notice here for more information on our use of cookies. This service may also collect information regarding your use of other websites and applications. You may refuse the use of these cookies via the settings in your browser. You also can opt out of being tracked by Google Analytics by downloading and installing Google Analytics Opt-out Browser Add-on for your current web browser: https://tools.google.com/dlpage/gaoptout.
Information from Public Sources. We may collect your personal information from publicly available sources such as company registries. Note that if you post personal information to a publicly available portion of the website or via our social media pages, you understand and acknowledge that such information may be made available to other users or the general public. We may combine personal information collected from public sources with other personal information we receive or collect.
Sensitive Information. We do not process sensitive information.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
- HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
- To deliver and facilitate delivery of Services to the user. We may process your information to provide you with the requested Service.
- To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
- To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.
- To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time. For more information, see “WHAT ARE YOUR PRIVACY RIGHTS?” below).
- To evaluate and improve our Services, products, marketing, and your experience. We may process your information when we believe it is necessary to identify usage trends, and to evaluate and improve our Services, products, marketing, and your experience.
- To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.
- To comply with our legal obligations. We may process your information to comply with our legal obligations, respond to legal requests, and exercise, establish, or defend our legal rights.
- To maintain and secure our Services. We may process your information for the purposes of monitoring for and debugging technical and security issues with our website and other Services.
- For any purpose for which you have provided consent. We may process your information for any other purpose for which you have provided your consent to do so.
- WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In Short: We may share information in specific situations described in this section and/or with the following third parties.
We may need to share your personal information in the following situations:
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. While we will use commercially reasonable efforts to ensure that an acquiring entity (or potential acquiring entity) in a business transaction treats your personal information in accordance with this Privacy Policy at the time of the transaction, we make no guarantees as to whether such entity will treat your information in accordance with this Privacy Policy, and we therefore disclaims any liability arising out of such entity’s failure to do so.
- Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
- Service Providers. We may share your personal information with service providers who enable us to provide Services. These service providers include our information technology support vendors, website hosting vendors, and other technology providers that help provide this website.
- Legal Disclosures. We may disclose your personal information if required to do so in order to comply with applicable law or to respond to, or cooperate with, requests from governmental entities or law enforcement. We also may disclose personal information if necessary to enforce our legal rights in order to protect our property or the users of our Services.
- HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
- HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
Please also note that this Website and other Services may contain links to other websites that are not maintained or controlled by the Company. The Company is not responsible for the privacy practices (if any) of such other websites, and you are encouraged to review their privacy policies (if any). The fact that a link to a third-party website exists on the website or other Services does not mean that the third-party site operates under the same or similar privacy practices as set forth in this Privacy Policy. The policies and procedures that the Company describes here do not apply to third-party websites. If you access a third-party website using a link, then you do so at your own risk. You acknowledge that your access of any links to social media features on the website and other Services (e.g., links to LinkedIn, Instagram, etc.) is governed by the terms of use and privacy policies of the companies providing such social media features.
- DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at info@packlabs.com.
- WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You may review, change, or terminate your account at any time.
Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below. However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us using the details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes. If you have questions or comments about your privacy rights, you may email us at info@packlabs.com.
International Transfers and EEA Rights: Please note that the Company is headquartered and located solely within the United States. As of the effective date of this Privacy Policy, the Company does not operate any offices outside of the United States, including any offices in the European Economic Area (EEA). If you are a visitor to this website, and you reside outside of the United States (including in the EEA), please note that in providing any personal information to us via the website or other Services, you may be providing information to a jurisdiction (the United States) whose laws may not provide the same level of protection for personal information as that provided in your home country. If you do not wish to have your personal information made available to the Company outside your home jurisdiction, please do not provide it to us via the Services or any other means.
- CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.
- DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to, for example, stay compliant with relevant laws.
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this Privacy Policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.
- HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may contact us by email at info@packlabs.com, or by post to:
Pack Labs, Inc.
456 Acorn Ln, Downingtown, PA 19335, USA
Downingtown, PA 19335
United States
- HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
If you have any questions about how you may review, update, or delete personal information you have previously provided us, please contact us at info@packlabs.com.
COOKIE POLICY
The specific types of first- and third-party cookies served through our Website and the purposes they perform are described in the table below (please note that the specific cookies served may vary depending on the specific Online Properties you visit):
Essential website cookies:
| Name: | __tlbcpv |
| Purpose: | Used to record unique visitor views of the consent banner. |
| Provider: | .termly.io |
| Service: | Termly View Service Privacy Policy |
| Country: | United States |
| Type: | http_cookie |
| Expires in: | 1 year |
Analytics and customization cookies:
These cookies collect information that is used either in aggregate form to help us understand how our Website is being used or how effective our marketing campaigns are, or to help us customize our Website for you.
| Name: | _gat# |
| Purpose: | Enables Google Analytics regulate the rate of requesting. It is a HTTP cookie type that lasts for a session. |
| Provider: | .packlabs.com |
| Service: | Google Analytics View Service Privacy Policy |
| Country: | United States |
| Type: | http_cookie |
| Expires in: | 1 minute |
| Name: | _ga |
| Purpose: | It records a particular ID used to come up with data about website usage by the user. It is a HTTP cookie that expires after 2 years. |
| Provider: | .packlabs.com |
| Service: | Google Analytics View Service Privacy Policy |
| Country: | United States |
| Type: | http_cookie |
| Expires in: | 1 year 11 months 29 days |
| Name: | _gid |
| Purpose: | Keeps an entry of unique ID which is then used to come up with statistical data on website usage by visitors. It is a HTTP cookie type and expires after a browsing session. |
| Provider: | .packlabs.com |
| Service: | Google Analytics View Service Privacy Policy |
| Country: | United States |
| Type: | http_cookie |
| Expires in: | 1 day |
| Name: | #collect |
| Purpose: | Sends data such as visitor’s behavior and device to Google Analytics. It is able to keep track of the visitor across marketing channels and devices. It is a pixel tracker type cookie whose activity lasts within the browsing session. |
| Provider: | www.packlabs.com |
| Service: | Google Analytics View Service Privacy Policy |
| Country: | United States |
| Type: | pixel_tracker |
| Expires in: | session |
Unclassified cookies:
These are cookies that have not yet been categorized. We are in the process of classifying these cookies with the help of their providers.
| Name: | browserupdateorg |
| Purpose: | __________ |
| Provider: | www.packlabs.com |
| Service: | __________ |
| Country: | United States |
| Type: | http_cookie |
| Expires in: | 7 days |
- Digital Advertising Alliance
- Digital Advertising Alliance of Canada
- European Interactive Digital Advertising Alliance